Privacy Policy

How and why information is used

Personal information may be used for the purposes described below. The information used will depend on the service involved, the nature of your account and the circumstances in which it was collected.

• Creating, operating and administering your player account.
• Processing deposits, withdrawals, wagers and other account transactions.
• Confirming identity, age and eligibility, including carrying out verification checks.
• Detecting, preventing and investigating fraud, financial crime, account misuse, collusion and other suspicious or unlawful activity.
• Protecting the website, systems, players and service providers from security threats.
• Providing customer support, responding to questions and handling complaints or disputes.
• Personalising account features and showing content that is relevant to how the website is used.
• Sending service messages, account notices, security alerts and other necessary communications.
• Sending marketing communications where permitted and where you have provided any consent that is required.
• Understanding website performance, testing features, correcting errors and improving the user experience.
• Meeting legal, regulatory, reporting, tax, audit and record-keeping obligations that apply to gambling services.
• Enforcing website terms, protecting our rights and responding to lawful requests from authorised bodies.

We may use automated tools to help identify unusual activity, verify information, assess security risks or support operational decisions. Where appropriate, activity may be reviewed by a person. You should ensure that information supplied to us is accurate and kept up to date, particularly information used for identity, payment or account verification.

Sharing information

Information may be shared where reasonably necessary to provide the services or carry out the purposes in this policy. This may include sharing with payment providers, identity and verification providers, technology and hosting providers, fraud prevention services, customer support providers, professional advisers and other suppliers working on our behalf. These parties should only receive information relevant to their role and are expected to handle it securely.

Information may also be disclosed where required or permitted by applicable requirements, for example to respond to a valid legal request, protect a person from harm, investigate suspected fraud or defend a legal claim. If services or suppliers operate in another country, information may be processed or stored outside Australia. Where this occurs, reasonable steps should be taken to protect the information and handle it in a manner consistent with applicable privacy requirements.

Your privacy rights and how to contact us

Depending on the circumstances and applicable privacy requirements, you may have rights relating to the personal information held about you. These rights can include asking for access to information, requesting correction of information that is inaccurate or incomplete, requesting deletion of information where there is no valid reason to retain it, and withdrawing consent to marketing communications. You may also ask questions about how your information is used or raise a concern about privacy handling.

Making a data request

To exercise your data rights, including requesting access, correction or deletion of your data, or withdrawing consent to marketing, contact support@extremecasino.top. Please describe your request clearly and include enough information for us to identify your account and understand what you need. For security, we may need to verify your identity before completing a request. We may also ask for clarification where a request is broad or unclear.

If you withdraw consent to marketing, this will stop or reduce promotional communications based on that consent. You may continue to receive essential service messages, security notices, transaction updates or other communications that are necessary to manage your account. You can also use an unsubscribe option included in a marketing message, where available.

A request to delete information or close an account may not remove every record immediately. Information may need to be kept where it is required for legal, fraud prevention, dispute resolution, security, accounting or other legitimate purposes. If information cannot be deleted, we will aim to explain the relevant reason where appropriate. We may refuse or limit a request where allowed by applicable requirements, including where fulfilling it could compromise security or another person's privacy.

Updates to this policy

This Privacy Policy may be updated from time to time to reflect changes to the website, services, technology, business processes or privacy requirements. The latest version will be made available on the website, with an updated date where appropriate. You should review this page periodically. If a change materially affects how personal information is handled, we may provide an additional notice where appropriate.

By continuing to use Extreme Casino after an updated policy is published, you acknowledge the updated information, subject to any rights or notices required under applicable requirements. If you have a privacy question or concern, please contact support@extremecasino.top.