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Betting Rules
These Betting Rules explain the general terms that apply when you use the betting and gaming services available through Extreme Casino. They are intended to help players in Australia understand how bets are placed, accepted, settled and reviewed. By opening an account, depositing funds or placing a bet, you confirm that you have read and understood these rules, together with the applicable Terms and Conditions, Privacy Policy and Responsible Gambling information.
1. General betting rules
You must be legally permitted to use online gambling services in the place where you are located. You are responsible for checking the laws that apply to you before registering or betting. Extreme Casino may apply age, identity, location and other eligibility checks before allowing access to some or all services.
Only one personal account may be used by each player unless otherwise permitted under the applicable account terms. Your account details must be accurate, current and complete. You must not allow another person to access your account, place bets on your behalf or use your payment method without authorisation. You are responsible for keeping your login details secure and should notify the operator promptly if you believe your account has been accessed without permission.
A bet is generally treated as placed when you confirm it through the relevant betting or gaming interface and the bet is accepted by the system. A bet that has not been accepted, or that is rejected or interrupted before acceptance, may not be valid. You should check your bet details carefully before confirming, including the selection, stake, odds, market, game and any other available conditions.
- Bets must be placed using funds available in your account or another approved method.
- You must not place bets using funds obtained unlawfully or through fraud.
- Extreme Casino may refuse, restrict, suspend or cancel a bet where permitted by the applicable terms.
- You should retain your bet confirmation or transaction record where one is provided.
- Displayed odds, prices, balances and bet information may be subject to correction if an obvious error occurs.
Some products may have additional rules, including minimum or maximum stakes, market restrictions, game-specific instructions, event conditions or promotional requirements. Those rules will apply alongside these general Betting Rules. If there is an inconsistency, the more specific product or promotion terms may apply to the relevant activity.
2. Events, games and settlement
Sports and event bets are settled using the official result or other recognised result source identified in the relevant market rules. Results may be updated after an initial announcement if the governing body or recognised source changes the result. Extreme Casino may wait for sufficient confirmation before settling a market, particularly where an event is delayed, abandoned, interrupted or subject to an investigation.
Where an event does not take place, is substantially changed or cannot be completed, the applicable market rules determine whether bets are cancelled, voided, carried forward or settled using an available result. A selection that does not participate may be treated according to the rules for that market. Different bet types can have different outcomes, so you should read the information displayed before placing a bet.
Casino, live casino, instant games and other games are settled according to the rules and outcome generated by the relevant game system. Game outcomes may be determined by random number technology, live dealing, an approved result process or another system described with the game. Once a game round has been completed and recorded, it will generally be treated as final unless there is a technical issue, an error or another valid reason for review.
Technical issues and obvious errors
If a technical failure, communication problem, software error or other interruption affects a bet or game, Extreme Casino may investigate the relevant records and take reasonable action under the applicable terms. This may include correcting an account entry, voiding an affected transaction or restoring the position that applied before the issue. You should not attempt to exploit a known error, malfunction or vulnerability.
An obvious error may include an incorrect price, result, stake, payout, game display or market description that a reasonable player would recognise as incorrect. If a bet is affected by an obvious error, it may be cancelled or settled using the correct information, subject to the applicable rules. Where appropriate, affected account records may be adjusted.
- Do not place additional bets to take advantage of a known error or outage.
- Keep a record of the relevant time, game, market and transaction if a problem occurs.
- Contact support through the available website channel if a bet appears incorrect or remains unsettled.
- Do not assume that a displayed balance or result is final until the transaction has been confirmed.
3. Deposits, winnings and account transactions
You may only use payment methods that are authorised for your account and that you are entitled to use. Payment processing may be subject to checks, delays, limits, fees or rejection by the payment provider. You should ensure that the name and account information connected with a payment method match the details associated with your Extreme Casino account where required.
Deposited funds are intended for lawful betting and gaming activity. Extreme Casino may review transactions, request documents or delay a withdrawal while completing identity, security, fraud, anti-money-laundering or responsible gambling checks. These checks are a standard part of operating an online gambling service and may apply before funds are released.
A win or credit shown in your account may be subject to verification and correction. Amounts may be adjusted where a transaction is reversed, a bet is voided, an obvious error is identified or the account activity does not comply with the applicable terms. You must not withdraw, transfer or otherwise use funds that you know, or reasonably suspect, were credited in error.
Any applicable bonus, promotion, free bet or reward is governed by its own terms. Those terms may specify eligibility, qualifying activity, expiry, wagering conditions, stake restrictions, excluded games, withdrawal requirements and other limitations. If promotional terms are not satisfied, the promotion or related winnings may be removed as permitted by those terms.
Extreme Casino may suspend account activity while information is checked or where there is a concern about security, identity, payment activity, unlawful conduct, collusion, manipulation or a breach of the applicable rules. Any decision will be handled in accordance with the relevant terms and legal obligations.
4. Player protection, disputes and responsible gambling
Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Only bet with money you can afford to lose, set a budget before you begin and avoid chasing losses. Never gamble when you are under the influence of alcohol or drugs, distressed, or unable to make clear decisions.
- Set personal deposit, spending, time or loss limits where these tools are available.
- Take regular breaks and keep track of the time and money you spend.
- Do not borrow money, use essential household funds or sell belongings to gamble.
- Consider a temporary break or account closure if gambling is becoming difficult to control.
- Seek support from an appropriate gambling-help service if you are concerned about your gambling or someone else’s gambling.
If you believe a bet, result, balance or transaction is incorrect, raise the issue through the available support channel as soon as possible. Include enough information to identify the account activity, such as the date, approximate time, game or market, stake and transaction reference if available. Do not send passwords or unnecessary sensitive information.
Complaints are reviewed using the information available and may require identity or account verification. You should allow reasonable time for the matter to be assessed. If a dispute cannot be resolved through the initial review, further options may be available under the applicable complaints process or relevant legal requirements.
These Betting Rules may be updated from time to time to reflect changes to products, systems, legal requirements or operating procedures. The version published on the website applies from its stated effective date. Continued use of the service after an update may indicate acceptance of the revised rules. If you do not understand a rule, do not place a bet until you have obtained clarification.