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Responsible Gaming
Extreme Casino supports a balanced approach to gambling. Gambling should be an enjoyable leisure activity, not a way to make money, solve financial problems or cope with difficult emotions. Take time to understand your choices, set limits that suit your circumstances and seek support if gambling is becoming difficult to manage.
Gambling should stay enjoyable
Gambling involves risk and outcomes are determined by chance. No strategy can guarantee a win, and a previous result does not make a future result more or less likely. Treat any money spent on gambling as an entertainment expense, similar to spending on other leisure activities. Only use money you can afford to lose after essential household costs, bills, savings and other financial commitments have been covered.
Avoid gambling with borrowed money, credit intended for essentials or funds that belong to someone else. Do not rely on winnings to pay rent, mortgages, debts, school costs or everyday expenses. A win is never guaranteed, and trying to recover losses by continuing to gamble can lead to larger losses and greater stress.
Practical ways to keep control
- Decide how much time and money you are comfortable spending before you start.
- Set a personal spending limit and stop when that limit is reached.
- Keep gambling separate from essential household spending and savings.
- Take regular breaks and avoid playing when tired, upset, angry or under the influence of alcohol or other substances.
- Do not chase losses or increase your stake to try to win back money.
- Keep a record of your deposits, bets and time spent so your gambling remains visible.
- Balance gambling with work, family, social activities, exercise and other interests.
- Talk openly with someone you trust if gambling starts to affect your mood, relationships or finances.
A limit is most effective when it is set before gambling begins and treated as a firm boundary. If you find yourself changing limits, depositing more than planned or continuing after deciding to stop, consider taking a break and seeking independent support.
Tools and account controls
Depending on the features available on your account, you may be able to use responsible gambling controls to manage your activity. These controls can help you plan your spending and take time away from gambling. Review the options available through your account or contact the relevant support team through the website if you need help understanding how a control works.
Possible controls
- Deposit limits that restrict how much can be added during a selected period.
- Loss or spending limits designed to help keep activity within a chosen budget.
- Session or time reminders that show how long you have been playing.
- Cooling-off periods that allow you to pause gambling for a set time.
- Temporary account restrictions for people who need a short break.
- Self-exclusion, which can prevent access to gambling for a chosen or required period.
- Marketing preferences that allow you to reduce or stop promotional communications.
Controls may operate differently depending on the product, account and applicable requirements. Read the information shown before confirming a limit or restriction. Some settings may take effect immediately, while others may apply after a stated period. A limit is not a guarantee that gambling will be affordable, and it does not replace personal responsibility or professional advice.
If you choose self-exclusion or another strong restriction, do not attempt to create another account or use another person's account to continue gambling. Tell people close to you about the decision if that will help you maintain it. You can also remove saved payment methods, block gambling-related websites or apps and ask your bank or financial provider whether additional gambling payment controls are available.
Age and account responsibility
Gambling is for adults who meet the applicable age and eligibility requirements. Do not allow children or other unauthorised people to access your account. Keep your password, device and payment information secure, and sign out when you are not using the service. If you believe another person has accessed your account, stop using it and raise the issue through the available account support process.
Recognising signs of gambling harm
Gambling harm can affect anyone, including people who gamble occasionally. It may involve financial problems, relationship difficulties, reduced performance at work or study, anxiety, low mood, sleep problems or feelings of shame. Harm can develop gradually, so early action is important.
Signs that gambling may be becoming a problem
- Spending more time or money gambling than you intended.
- Chasing losses or believing a win is needed to fix financial problems.
- Hiding gambling activity, deposits, losses or account statements.
- Borrowing money, selling items or missing bills because of gambling.
- Feeling restless, irritable or preoccupied when you are not gambling.
- Neglecting work, study, family, friends, health or other responsibilities.
- Gambling to escape stress, sadness, loneliness or other uncomfortable feelings.
- Trying to stop or cut back but finding that you cannot do so.
- Arguing with people close to you about gambling or losing trust because of it.
- Feeling hopeless, overwhelmed or unsafe as a result of gambling problems.
You do not need to wait for a serious financial loss before asking for help. Consider stopping gambling, applying an account restriction and speaking with a qualified gambling counsellor or health professional. Support can help with budgeting, debt concerns, relationships, emotional wellbeing and practical steps to regain control.
If gambling has contributed to thoughts of self-harm or suicide, seek urgent help from emergency services or a crisis support service in your area. If you are in immediate danger, contact local emergency services. You can also speak with a doctor, mental health professional or trusted person and explain clearly that gambling is contributing to the situation.
Getting support in Australia
Free and confidential gambling support is available across Australia. Gambling Help Online provides information, assessment, counselling and guidance for people affected by gambling, including family members and friends. State and territory gambling help services may also offer telephone, online and face-to-face assistance. A general practitioner, psychologist, counsellor or financial counsellor can help you choose appropriate support.
You can seek help for yourself or for someone else. Family members may experience stress, financial pressure and relationship harm even when they are not gambling. Support services can explain how to protect household finances, set boundaries, communicate safely and encourage treatment without taking responsibility for another person's choices.
Steps you can take today
- Stop gambling for the moment and avoid making further deposits.
- Review recent gambling activity and work out what money is available for essential expenses.
- Use the account tools available to set a break, limit or self-exclusion.
- Tell a trusted person what is happening and ask them to help you stay accountable.
- Contact a gambling support service, health professional or financial counsellor.
- Remove access to gambling apps, saved payment methods and promotional messages where possible.
- Make a plan for the situations, emotions or times of day that usually lead to gambling.
Extreme Casino aims to provide clear information about responsible gambling and to support safer choices. However, no website can remove all gambling risk. You remain responsible for deciding whether gambling is suitable for you and for using the controls available to you. If you have questions about an account restriction or responsible gambling feature, use the support options provided on the website. Do not provide sensitive personal or financial information through unofficial channels.